AVT MessageMedia SMS Integration for NetSuite

Why AVT MessageMedia SMS

AVT MessageMedia SMS

Send automated and templated SMS messages directly from NetSuite — order updates, reminders, alerts and bulk messaging with Bitly link shortening, merge fields and workflow triggers.

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SMS from Any NetSuite Record

Send SMS directly from Sales Orders, Quotes, Purchase Orders and Fulfilments — without leaving NetSuite or switching to a separate messaging platform.

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Customisable Message Templates

Create SMS templates using NetSuite email template structure — merging contact, customer and transaction data into personalised messages for every recipient.

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Automated SMS Triggers

Automate SMS sending based on NetSuite workflow triggers and SuiteScript events — ensuring customers, suppliers and staff receive timely updates without manual intervention.

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Bitly URL Shortening

Integrate with the Bitly URL API to automatically shorten landing page links within SMS messages — keeping messages concise and tracking click-through rates.

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Bulk SMS via Saved Search

Use NetSuite saved searches to target specific groups of contacts and send bulk SMS campaigns — with the same merge field personalisation as individual messages.

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Streamlined Communications

Consolidate all customer, supplier and employee SMS communication within NetSuite — creating a single, auditable record of every message sent from your business.

Core Capabilities

Key Integration Features

Explore the core capabilities — natively inside NetSuite.

Templates & Merge Fields

Automation & Triggers

Bulk & URL

SMS Templates & Merge Fields

Create professional SMS templates using NetSuite's email template structure — merging contact names, order numbers, amounts, dates and any other NetSuite field data into personalised messages.

Create SMS templates using NetSuite email template builder
Merge contact and transaction information into message body
Multiple sender name options configurable within NetSuite
Support for all standard NetSuite field merge tags
Templates reusable across multiple transaction types
Full template library management within NetSuite
Preview merged message before sending

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SMS Template Builder

Automation & Triggers

Automate SMS sending based on NetSuite workflow events and SuiteScript triggers — ensuring timely, relevant messages are sent at exactly the right moment in the order and fulfilment process.

Automated SMS sending from Sales Orders on status change
Automated sending from Quotes, Purchase Orders and Fulfilments
NetSuite SuiteScript and workflow-based trigger deployment
Tailored automation for unique business processes
Message delivery tracking and confirmation logging
SMS send history recorded against NetSuite records
Scripting extensions for custom automation requirements

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Automated SMS Workflow

Bulk SMS & Bitly URLs

Send bulk SMS campaigns to targeted groups using NetSuite saved searches — and automatically shorten landing page URLs within messages using the Bitly API for cleaner, trackable links.

Bulk SMS distribution using any NetSuite saved search
Target customers, contacts, employees or suppliers by any criteria
Bitly URL API integration for automatic link shortening
Track link click-through rates via Bitly dashboard
Merge fields applied to all bulk messages individually
Bulk send preview before campaign dispatch
Campaign send logs stored in NetSuite for audit

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Bulk SMS & Bitly Integration

How It Works

How the Integration Works

AVT MessageMedia SMS connects NetSuite to your external platform with no middleware required.

Create Template

Build an SMS template in NetSuite using the email template builder — adding merge fields for contact, order and transaction data.

Set Trigger

Configure a workflow rule or SuiteScript to fire the SMS on a specific NetSuite event — order confirmation, despatch, payment due or any custom trigger.

Send & Shorten

The SMS is sent via MessageMedia with merge fields populated — URLs are automatically shortened via Bitly before delivery.

Track & Log

Delivery status is confirmed and the send is logged against the relevant NetSuite record — providing a full communication audit trail.

Request a Demo

See AVT MessageMedia SMS in Action

We will walk you through a live demo inside NetSuite tailored to your integration and data requirements.

Live SMS template creation and merge field demonstration
Workflow-based automated SMS trigger walkthrough
Bulk SMS via saved search demonstration
Bitly URL shortening integration overview
Typical implementation timeline: 1-2 weeks

AVT MessageMedia SMS Integration for NetSuite